When you make a booking with Benjamin, that time is set aside just for you! If you need to cancel a booking or reschedule one, no problem! I require at least 2 working days notice by email or phone. This allows me to open the availability to other clients awaiting my services.
Bookings broken without notice (no show), cancelled at last minute or rescheduled in less than the required time (2 working days) will be charged 100% cancellation fee equal to the total of reserved services. Some exceptions may apply under special or extenuating circumstances. Cancellations are not accepted if Benjamin is traveling inter city or inter state to do his work, no refunds or exchanges will be given, but you are more than welcome to offer your ticket or appointment to someone else.
Late arrivals will result in a shortened appointment while incurring full session fee. Early departures also incur full session fee.